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Last updated: 12 April 2026
Publisher: Dwarven Stronghold Limited (company no. 11228461)
Dwarven Stronghold Limited respects intellectual property rights and
expects its users to do the same. This page explains how copyright owners
can ask us to remove content that infringes their rights, and how users
whose content has been removed can respond.
The procedure is based on the Digital Millennium Copyright Act (DMCA,
17 U.S.C. §512) for US-law notices, and on equivalent notice-and-takedown
processes under UK and EU copyright law (including the Electronic
Commerce (EC Directive) Regulations 2002 and Article 17 of Directive
(EU) 2019/790).
1. Designated agent for DMCA notices
Notices alleging copyright infringement should be sent to our designated
copyright agent:
We prefer to receive notices by email. Please send one incident per
email and include the word "DMCA" in the subject line.
2. How to submit a notice of alleged infringement
To be effective, a notice must be a written communication that
includes substantially the following (17 U.S.C. §512(c)(3)):
A physical or electronic signature of the copyright owner or a
person authorised to act on the owner's behalf.
Identification of the copyrighted work that you claim has been
infringed. If multiple works are affected, a representative list is
acceptable.
Identification of the material that you claim is infringing and
that you are asking us to remove or disable access to, with enough
detail to allow us to locate it. For Shadow Walkers, this usually
means:
- the exact URL on shadow-walkers.com, wasm.shadow-walkers.com, or
another domain we operate; or
- the exact in-game location (server, zone, coordinates, or a
screenshot) where the allegedly infringing content appears.
Your contact information — full legal name, mailing address,
telephone number, and email address.
A statement that you have a good-faith belief that the use of
the material in the manner complained of is not authorised by the
copyright owner, its agent, or the law.
A statement, made under penalty of perjury, that the information
in the notice is accurate, and that you are the copyright owner or
are authorised to act on behalf of the owner.
Incomplete notices may delay processing. Knowingly making material
misrepresentations in a notice — for example, claiming ownership of
content you do not own, or alleging infringement where a use is clearly
protected by fair use / fair dealing — can expose you to liability for
damages under 17 U.S.C. §512(f).
3. What happens after a valid notice
We will expeditiously remove or disable access to the allegedly
infringing material.
We will notify the affected user (where possible) that their
content has been removed and will forward them a redacted copy of
your notice.
We will record the takedown against the user's account.
Repeat-infringer policy. An account that receives three (3)
valid, uncontested takedowns within a rolling 12-month window will
be terminated. We may act sooner where the conduct is particularly
egregious or where the user has also breached the Code of Conduct.
4. Counter-notice (how to challenge a takedown)
If you believe your content was removed by mistake or
misidentification, you may file a counter-notice. Send it to the same
designated agent. A valid counter-notice must include substantially
the following (17 U.S.C. §512(g)(3)):
Your physical or electronic signature.
Identification of the material that has been removed and the
location at which it appeared before removal.
A statement under penalty of perjury that you have a good-faith
belief the material was removed as a result of mistake or
misidentification.
Your full name, address and telephone number, and a statement
that you consent to the jurisdiction of the courts in the judicial
district where you live (or, if you live outside the United States,
any judicial district in which Dwarven Stronghold Limited may be
found), and that you will accept service of process from the
original notice-submitter.
On receipt of a valid counter-notice, we will forward it to the
original claimant. Unless the claimant files a court action within
10 to 14 business days, we may restore the removed material.
5. UK and EU users — the same procedure applies
The procedure above applies to all notices, regardless of whether they
are framed as DMCA notices. UK users and EU users retain their
statutory rights under local copyright law. In particular, UK users
should note that the UK has not implemented a formal counter-notice
system in statute, and that in appropriate cases a takedown dispute
may be escalated to the UK Copyright Tribunal or to the UK courts.
6. Content we do not remove for copyright reasons
We will not remove content where the notice is:
Frivolous or abusive — used as a harassment tactic against a
user rather than a genuine IP claim.
Obviously fair use / fair dealing — short quotations, criticism,
review, parody, or news reporting that clearly fall within fair use
(US) or fair dealing (UK).
About material we ourselves own and licence — you cannot use the
DMCA to take down Dwarven Stronghold intellectual property from our
own service.
Trade mark or moral rights claims dressed as copyright —
different IP rights follow different procedures; we will redirect
such claims to [email protected].
7. Good-faith reporters — how to help us act fast
If you want your notice to be processed quickly:
One incident per email.
Paste the exact URLs or in-game coordinates; do not ask us to search.
Attach a brief explanation of what the work is and where we can see
it lawfully (a published page, a store listing, a copyright
registration number).
Include the sworn statements from section 2 — without them the
notice is not effective and we cannot legally act on it.
We aim to acknowledge valid notices within 1 business day and to
act on them within 3 business days in normal circumstances.
8. Trade mark and publicity claims
For trade mark infringement, right-of-publicity claims, or other
non-copyright IP claims, contact [email protected]. Please
do not use this DMCA procedure for non-copyright matters — it will
slow down the response.